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By using this Site, you consent to the collection, use, and disclosure of information in accordance with the terms of this Privacy Policy. Subject to reasonable notice to you and your acceptance as evidenced by your conduct, including your continued use of the Site or otherwise, we reserve the right to modify or amend this Privacy Policy at any time. We may provide notice of any changes to this Privacy Policy by posting any changes on this page or by sending you an email. Any such changes will apply to your existing account as well as your continued use of the Site.
Please also read our Website and Online Store Terms and Conditions to understand the general rules about your use of this Site.
The information we receive, and how we use it, depend on what you do when visiting our Site. We collect and use your non-personal information (information that, on its own, is not identifiable to you personally) differently than your personal information (such as your name, address, email address, telephone number, password, or credit card number) (“Personal Information”).
Each time you visit this Site to read or download information, we may collect certain information about you from your computer. We may track information provided to us by your browser, including the website you came from (known as the referring URL), the type of browser you use, the time and date of access, and other information that does not personally identify you. We may also collect your IP address, which may or may not identify you personally. You may need to register to access some portions of the Site.
If you only read or download information on our Site, we do not collect or learn your name, email address, home address or other Personal Information about you. We may place a text file called a cookie in the browser files of your computer when you visit. The cookie may be stored on your computer’s hard drive. The information that we collect using cookies is non-personal information. You are always free to decline our cookies if your browser permits, but some parts of our Site may not work properly for you if you do so.
You can change your cookies preferences by clicking here.
There are no restrictions on the way Silk Therapeutics can use or share non-personal information under this Privacy Policy. We will use non-personal information to help us make our Site more useful to visitors and for other business purposes. We may prepare reports and other materials using non-personal information. Since these reports and materials contain no Personal Information, we may share them with others.
Some services, including purchases from our Online Store, will require submission of Personal Information. When you register with us or make a purchase, you will need to complete certain fields (some are required and some are optional). This information may be collected by Silk Therapeutics. In these situations, if you choose to withhold any personal data requested by us, it may not be possible: (i) for you to make a purchase from our Online Store, or (ii) for you to gain access to certain parts of the Site.
Silk Therapeutics may use the Personal Information we collect to process your order; respond to your requests; contact you via email, regular mail or otherwise; provide you with information that we believe may be of interest to you; develop records, including records of your Personal Information; demonstrate compliance with FDA or other government agency regulations; develop and improve our Online Store, programs, products, services and content; enforce this Privacy Policy and the Website and Online Store Terms and Conditions and other rules about your use of this Site; or for any lawful use. By submitting Personal Information, you agree that we may keep a record of it and may use it in accordance with the above. We also may use your Personal Information to help us in our business, including, but not limited to, improving our Site, marketing and/or product development. Silk Therapeutics will not sell, exchange, or publish your Personal Information without your permission, except as permitted under this Privacy Policy or in conjunction with the sale of Silk Therapeutics (or a business unit) or substantially all of its assets, merger, dissolution, acquisition or other similar event.
Silk Therapeutics may transfer your Personal Information to the subsidiaries, divisions or other entities under common ownership with Silk Therapeutics. You also agree that Silk Therapeutics may share your Personal Information with others who help us with the activities set forth above, such as order processing, fulfillment, shipping, or related activities. We use service providers that we reasonably believe can and do provide appropriate levels of protection for such information.
Except as otherwise permitted under this Privacy Policy, we will make commercially reasonable efforts to keep your Personal Information private and will not share it with others, unless you opt in; the disclosure is necessary to comply with a law or regulation, court order, subpoena or other legal process; to protect our rights or property; to enforce the Website and Online Store Terms and Conditions or this Privacy Policy; or to protect someone’s health or safety.
You agree that we may use your Personal Information to mail or email information to you about Silk Therapeutics and our products. If you prefer not to receive optional emails or other communications from us, you may either call 866-809-0367 or email support@silktherapeutics.com and request to unsubscribe from these lists.
While we take commercially reasonable steps to protect the integrity and security of our network and systems, we cannot and do not guarantee that our security measures will prevent any unauthorized third-parties from obtaining personal information without permission.
This Site is not designed for or directed at children 13 years of age or younger. Please contact us if you think we may have collected information from a child under the age of 13.
If we receive updated account information from third parties, we may revise your account for you so that we can efficiently process your orders, deliver your packages or otherwise communicate with you. For example, we may receive customer information from our shippers.
If you have additional questions, please contact us at any time. Or write to us at:
Silk Therapeutics, Inc.
196 Boston Avenue, Suite 1100
Medford, MA 02155